Reliable Management Services
Association & Commercial Property Management Experts...
Reliable Management Services
Association & Commercial Property Management Experts...
Commercial Asset Management
At Delmar Property Management Company, we provide careful oversight and maintain clear communication with property owners to ensure their peace of mind.
Our committed property management team makes life easier for our clients by efficiently managing daily operations and relieving their concerns.
Our full range of property management services is customized to meet your needs, including Asset Management, Tenant Facility Management, and strategic Asset Business Planning. Acting as a trusted partner, we manage every aspect of your property to maximize value and reduce operational challenges.
ASSET MANAGEMENT SERVICES:
- Rent collection management
- Tenant communication and inquiry handling
- Property site inspections
- Property upkeep and maintenance
- Vendor sourcing and selection
- Lease agreements and renewals
- Negotiation of service contracts
- Budget development
- Lease summary and abstraction
Association Management
Delmar Property Management is a leading provider of full-service community association management, commercial asset management services and is the fastest-growing firm in Southwest Florida.
We focus on managing Condominium Associations, Single-Family Homeowners Associations, Master-Planned Communities, and Commercial Assets.
Our mission is clear: to deliver exceptional service while fostering long-term relationships with our association & asset manager clients.
Management & Administrative Services
Our Managers and Administrative Teams will:
- Guide and support the board of directors in making key decisions for your community.
- Prepare manager’s reports to keep you informed on the association’s activities.
- Organize and facilitate board meetings, including helping with agenda preparation, posting notices, conducting meetings, and documenting minutes.
- Enforce covenant restrictions in accordance with governing documents, Florida statutes, and the board's policies and procedures.
- Manage and address maintenance requests promptly, in line with association policies.
- Oversee onsite employees if applicable, ensuring productivity through effective supervision procedures.
- Regularly inspect common property to ensure the association meets its obligations for property management.
- Manage vendor relationships, ensuring vendors fulfill their agreements with the association. Our managers will also assist the board in identifying qualified vendors when needed.
- Handle association communications, including preparing and mailing required notices such as budget and annual meeting notices.
- Maintain official association records, organizing them digitally whenever possible.
- Process and mail correspondence using in-house staff or third-party fulfillment services.
Accounting & Financial Services
Our team of financial specialists will:
- Prepare the annual budget and facilitate budget workshops in collaboration with your manager and board of directors.
- Collect maintenance assessments by issuing statements or coupon books and ensure timely posting of all fees and fines.
- Manage delinquency notifications and coordinate collection efforts with the association’s collection agency or attorney.
- Process estoppel requests and rental applications in accordance with the association’s governing documents and policies established by the board of directors.
- Disburse funds for association expenses upon receiving approval from the board of directors.
- Maintain bank accounts and provide recommendations for managing reserve accounts.
- Prepare and distribute financial reports regularly and prior to board meetings.
- Communicate and coordinate insurance matters with your insurance broker, agent, or company.
Customer Service
Our Customer Service and Operations Team are ready to help:
- Call Center
Our Customer Service Representatives are available during business hours on weekdays.
All calls and emails are logged into our tracking system and addressed promptly. - Emergency Call Center
After business hours, our on-call Manager handles emergency calls through our partnership with a third-party call center. Our management team is available on call every day of the year. - Homeowner Web Portals
We provide all homeowners with their own personal web portal to update their information, access community documents, view payment history, and communicate with management for service requests and other inquiries.